Getting Your Business On Google’s Local 3-Pack

Ben Tippet
Published June 24, 2022

Getting Your Business On Google’s Local 3-Pack can be a game-changer for your business, drastically improving visibility and increasing customer engagement. As local search results increasingly dominate online queries, achieving a ranking here isn’t just a digital marketing win—it’s a critical business opportunity. However, most business owners overlook the full potential of the Local 3-Pack or don’t fully understand the steps required to secure a top position. In this comprehensive guide, we’ll break down the essential steps for getting into the Local 3-Pack, with actionable strategies and data-driven insights to ensure your success.

What is the Local 3-Pack and Why Does It Matter?

The Local 3-Pack refers to the top three businesses that appear in Google’s local search results, typically beneath the map, when users perform location-specific searches. This coveted space is highly visible, and ranking here offers substantial advantages for local businesses. According to Google’s own data, 46% of all searches are local, and 78% of mobile searches for local content result in an offline purchase.

Businesses featured in the Local 3-Pack can see significant increases in website visits, calls, and foot traffic, making it one of the most valuable spots in search results. Unlike traditional organic rankings, which rely on website authority, the Local 3-Pack prioritizes relevance, proximity, and prominence.

The Strategic Importance of Ranking in the Local 3-Pack

Ranking in the Local 3-Pack offers undeniable benefits:

  • Visibility & Trust: Users tend to trust the businesses displayed in the top three spots as they’re associated with being the most relevant to their search query.
  • Increased Engagement: According to a study by BrightLocal, businesses in the Local 3-Pack enjoy 44% more clicks than those in traditional organic listings.
  • Higher Conversion Rates: Studies have shown that searchers are more likely to engage with businesses in the Local 3-Pack due to the proximity and relevance of results.

Getting to this position isn’t just about showing up on Google—it’s about standing out, building trust with your audience, and ensuring that when people are looking for a solution, your business is front and center.

Actionable Steps to Secure Your Spot in Google’s Local 3-Pack

While achieving a position in the Local 3-Pack isn’t an instant process, the following strategic actions will dramatically increase your chances of ranking high.

1. Claim and Fully Optimise Your Google My Business Listing

Google My Business (GMB) is your foundation for ranking in the Local 3-Pack. Ensure your profile is thoroughly completed and fully optimized to meet Google’s ranking criteria.

  • Business Information Accuracy: Ensure all your business details, including name, address, phone number (NAP), and business hours, are correct and consistent across all online platforms. Inconsistent information can confuse Google and reduce your chances of ranking.
  • Categories and Services: Be specific when selecting your business categories. Use terms that are highly relevant to your offerings, ensuring that Google can correctly associate your listing with the search queries most likely to lead to conversions.
  • Add High-Quality Media: Regularly upload photos of your business, products, or services. Listings with images receive 42% more requests for directions and 35% more click-throughs to websites.
  • Use Posts: Google My Business allows you to post updates, offers, and events directly on your listing. These can directly influence engagement, keeping your business fresh in Google’s eyes.

2. Leverage Customer Reviews to Improve Credibility and Visibility

Reviews are a critical ranking factor for the Local 3-Pack. Google prioritizes businesses with positive ratings, making it essential to actively manage your online reputation.

  • Encourage Positive Reviews: Ask satisfied customers to leave reviews on your GMB listing. An effective way to do this is by sending follow-up emails with a direct link to your GMB page. Aim for a consistent flow of positive reviews to keep your ratings high.
  • Respond to All Reviews: Whether positive or negative, always respond to reviews. Engaging with customers shows Google and potential customers that your business is responsive and trustworthy.
  • Quality Over Quantity: While more reviews are beneficial, Google places a premium on the overall sentiment of reviews, especially those that demonstrate your business’s customer service, product quality, and reliability.

3. Enhance Your Website for Local SEO

While GMB is important, your website also plays a vital role in your local SEO strategy. By aligning your on-site content and structure with local search intent, you can improve your chances of ranking higher.

  • Keyword Optimization for Local Intent: Use keywords that reflect local search behaviors. For example, instead of just using “best plumbing services,” incorporate location-based keywords like “best plumbing services in Brisbane.”
  • Location-Specific Content: Include content tailored to your location. For example, a local blog or case studies that highlight your community involvement or specific services offered in the region.
  • Structured Data (Schema Markup): Adding local business schema markup to your website helps search engines better understand your business and its relevance to specific geographic areas. This can improve your ranking and visibility in the Local 3-Pack.

4. Ensure NAP Consistency Across the Web

NAP consistency (Name, Address, Phone Number) is a fundamental aspect of local SEO. Google uses this information to verify your business’s authenticity, so it’s essential that your NAP is identical across all directories, review sites, and social platforms.

  • Audit Your Listings: Use tools like Moz Local or Yext to ensure your business’s information is accurate and consistent across the web. Any discrepancies in your NAP could reduce your credibility and ability to rank in the Local 3-Pack.
  • Build Citations: Submit your business to reputable local directories and platforms like Yelp, Yellow Pages, and local Chamber of Commerce websites. These citations enhance your business’s local relevance and prominence.

5. Monitor and Improve Engagement Metrics

Google’s algorithm uses various user engagement metrics to determine which businesses rank higher. Tracking and improving engagement is critical for long-term success.

  • Tracking Click-Through Rates (CTR): Monitor how often users click on your business listing compared to others in your area. A high CTR indicates that your business is more appealing to searchers, improving your chances of ranking higher.
  • Engagement with Your Listings: The number of phone calls, website visits, and requests for directions all signal to Google that your business is relevant and worthy of top rankings. Encourage customers to take these actions by ensuring your GMB listing is as complete and informative as possible.

Patience and Persistence: Local SEO Takes Time

While these strategies will help you optimize for the Local 3-Pack, it’s important to remember that results may take time. Ranking improvements for local SEO typically require ongoing optimization and engagement, and it can take several months for Google to fully recognize these efforts.

That said, the long-term benefits of ranking in the Local 3-Pack are significant. With consistent effort, your business can build a strong online presence, attract more customers, and enhance your competitive edge in the local market.

Secure Your Local SEO Advantage

Achieving a spot in the Local 3-Pack can be transformative for your business, offering increased visibility, customer engagement, and sales. By optimizing your Google My Business profile, gathering and responding to reviews, refining your website for local SEO, ensuring NAP consistency, and tracking engagement, your business can dramatically improve its chances of ranking in this coveted space.

For businesses that want to stay ahead of the competition, investing in Local SEO is crucial. If you’re ready to take your business to the next level and secure your spot in Google’s Local 3-Pack, contact the local SEO Perth professionals team at Perth Digital Edge. Let us help you dominate the local search results and build your business’s digital edge today.

References:

  1. BrightLocal. (2024). Local Consumer Review Survey 2024.
    BrightLocal. Retrieved from https://www.brightlocal.com/research/local-consumer-review-survey/
    This study provided key statistics used in the article to highlight the importance of reviews in local SEO and consumer decision-making. The data from BrightLocal supports the advice around gathering and responding to reviews as a critical factor for improving rankings in the Local 3-Pack.
  2. Google. (2024). The Importance of Reviews and Local SEO for Small Businesses.
    Google. Retrieved from https://www.google.com/business/
    This resource emphasizes Google’s perspective on local SEO and Google My Business optimization, which forms the foundation of ranking in the Local 3-Pack. It was referenced to back the advice on setting up and maintaining an optimized Google My Business profile.
  3. Moz. (2024). The Beginner’s Guide to SEO.
    Moz. Retrieved from https://moz.com/beginners-guide-to-seo
    Moz’s guide provided insights into local SEO best practices and the significance of structured data (schema markup), a key element discussed in the article to improve Local 3-Pack rankings.
  4. Search Engine Journal. (2024). Schema Markup: What It Is & How to Use It for SEO.
    Search Engine Journal. Retrieved from https://www.searchenginejournal.com/schema-markup-seo/
    This article was referenced to explain the role of schema markup in local SEO, specifically its ability to help search engines better understand business details, which directly influences rankings in the Local 3-Pack.
  5. Google. (2024). How Google Search Works: From Crawling to Ranking.
    Google. Retrieved from https://developers.google.com/search
    This source provides an overview of how Google’s search algorithms rank local businesses, which informed the article’s advice on optimizing content and ensuring consistency across the web to enhance local SEO rankings.

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