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Case Study

Complete School Reports

A bloated backend that was costing the business money and users. We stripped it back, rebuilt it properly, launched a full SEO and Google Ads program, and set up conversion tracking across the platform. Active users are up 197%, key events up 200%, and at peak the site is now serving 600-plus visitors a day.

Complete School Reports Logo
197%
Increase in active users
200%
Increase in key events
600+
Visitors per day at peak
Revenue
New backend features increased earnings

About Complete School Reports

An Ed-Tech Platform That Needed to Be Rebuilt From the Inside Out.

Complete School Reports is an online platform used by teachers and school administrators to generate, customise, and manage student report cards. It is a niche but high-value SaaS product with a clear market and genuine demand — but the platform had accumulated technical debt that was holding the business back. A bloated codebase, a backend full of broken or missing features, and a weak SEO and traffic strategy meant the product was underperforming against its own potential. PDE was brought in to fix all of it.

Complete School Reports

The Challenge

A Good Product Held Back by a Platform That Did Not Work.

Complete School Reports arrived with two interrelated problems. The first was technical: the platform had a bloated backend that was slow, unstable, and missing functionality that users needed. Features that should have been generating revenue were broken or absent entirely, and the codebase had grown complex enough that patching individual issues was no longer sufficient. A proper rebuild was the only real solution.

The second was visibility: without a structured SEO program or paid traffic strategy, the platform was not reaching the teachers and administrators who would benefit most from it. Google Ads and organic search were both underutilised, and there was no conversion tracking in place to understand what was working. Both problems needed to be solved together — because driving more traffic to a broken platform just wastes the spend.

The Solution

Rebuilt Properly. Tracked Fully. Grown Deliberately.

We started with the platform itself. The existing codebase was stripped back and rebuilt — removing the bloat, fixing the broken backend functionality, and adding new features that had been absent or incomplete. The rebuilt platform was not just faster and more stable — it also unlocked new revenue streams that the old backend had been blocking.

With a solid technical foundation in place, we launched a full SEO program, set up Google Ads targeting teachers and school administrators searching for report writing tools, and implemented proper conversion tracking across the platform. That tracking was critical: it gave us the data to understand exactly where users were converting, which campaigns were performing, and where to push harder. The results across every metric — users, events, rankings, and peak traffic volume — reflect what happens when all of those elements are working together properly.

Backend Rebuild
Full redevelopment of the platform backend — bloat removed, broken features fixed, and new functionality added that opened up additional revenue the old system could not support.
SEO Optimisation
A structured SEO program targeting the search terms teachers and school administrators use when looking for report writing tools — growing page-one keyword presence by 22%.
Google Ads
Targeted Google Ads campaigns driving high-intent traffic to the rebuilt platform — designed to convert, not just attract, supported by the conversion tracking infrastructure.
Conversion Tracking
Full tracking setup across all key platform actions — giving the business and PDE the data to make decisions based on what was actually working, not guesswork.

The Result

197% More Users. 200% More Key Events. A Platform That Now Earns More.

Active users are up 197%. Key events — sign-ups, trial starts, and subscription actions — have increased 200%. At peak periods the platform now handles 600-plus visitors per day, and page-one keyword presence has grown by 22%. But the number that matters most to the business is not on the traffic dashboard — it is in the revenue report. The rebuilt backend introduced new features and fixed existing ones in ways that directly increased what the platform earns per user.

This is what a properly executed full-stack engagement looks like. Not just an SEO campaign bolted onto a broken platform, but a systematic fix of everything that was underperforming — the product, the visibility, and the measurement — delivered in the right order and compounding from there.

197%
Increase in active users
200%
Increase in key events
600+
Visitors per day at peak
Revenue
New backend features increased earnings
Ben completely rebuilt our website and fixed all the issues we had prior. Super responsive, actions things straight away, and genuinely takes pride in the work. We are excited to keep working together — we wouldn't hesitate to recommend him, and wish we had found him sooner.
Hannah George
Complete School Reports