Perth Managed Parking

Perth Managed Parking operates parking enforcement and management services across 12 commercial and residential sites throughout Perth. With a growing portfolio of locations and an increasing volume of daily enforcement activity, they needed a smarter way to manage ticketing in the field — one that could keep pace with their operations without adding administrative overhead.

Perth Managed Parking’s enforcement officers were issuing tickets manually using paper forms, with data later re-entered into back-office systems by admin staff. The process was slow, error-prone, and impossible to track in real time.

As the number of managed sites grew, so did the administrative burden. Discrepancies between field records and office data were creating disputes, delays, and lost revenue. The team needed a purpose-built solution that could work reliably in the field and keep every site synchronised.

We designed and built a native mobile ticketing app that enables enforcement officers to issue tickets digitally in under a minute. All data is synced to a central dashboard in real time, giving management full visibility across every site without any manual data entry.

Since the launch of our Android-based car park ticketing app, we have seen a significant improvement in operational efficiency and customer satisfaction. The app has not only streamlined the ticketing process but also reduced manual errors, leading to increased revenue. The online fine payment feature has been particularly well-received, resulting in quicker fine settlements and improved compliance. Overall, the app has set a new standard in car park management, making Perth Managed Parking the go-to solution for modern, efficient, and user-friendly parking services.